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FREQUENTLY ASKED QUESTIONS
Click here to update your billing information for (Personal Training, Group Classes, or any fitness based membership).
Per your agreement, you can pause your recurring bi-weekly membership for any reason, 1x per calendar year for group class memberships, and multiple times per year for personal training and semi-private training memberships.
Submit hold requests at least five (3) business days before your next renewal.
Late requests may process after the upcoming renewal.
All membership fees are non-refundable.
Holds can range from 15 to 90 days.
After your selected hold period, your membership will automatically resume with regular payments.
For membership cancellations during the hold or reactivations afterward, standard terms in your agreement, including potential rate changes, apply.
Yes, you have the flexibility to cancel your membership. Please refer to our Membership Agreement for specific details on cancellation policies and any associated fees. Our goal is to accommodate your needs while ensuring the best fitness experience for you.
-Cancellations require a 14-day notice.
-If you request a cancellation today, the effective date will be 14 days from now.
-If you submit a cancellation beyond the 14-day notice period, it will take effect on the day of your request.
-If your cancellation falls within an active billing cycle (e.g., you set your cancellation on March 5th and your billing period is from March 1st-14th), you'll still have gym access until the end of that cycle, which in this example would be March 14th.
1. Download SugarWOD App
Go to the App Store (iPhone) or Google Play Store (Android).
Search for SugarWOD and download the free app.
2. Join Our Gym:
- Once logged in, select Find Your Gym.
- Search for Between The Bumpers
- Request to join; enter the gym access code (BTBSW).
This guide explains how to use the new features in the Zen Planner app to sync your personal training and one-on-one appointments with your personal calendar.
Got a technical question on your membership, billing, calendars, etc... we've got answers

If you’ve recently searched:
“Cost of assisted living in Stittsville”
“Retirement home costs Ottawa”
“Senior living Ontario pricing”
“How much does assisted living cost per month?”
You’ve likely discovered something sobering.
Assisted living in the Ottawa region is not inexpensive — and for many families, the numbers add up faster than expected.
But there’s a second question most people don’t ask:
What determines whether someone needs assisted living in the first place?
Because in many cases, it isn’t age.
It’s strength.
There isn’t one flat number. Costs vary depending on the residence, level of care, and added services.
In the Stittsville region, retirement residences and assisted living typically start around:
$3,500 – $6,500 per month
That usually includes:
Private or semi-private suite
2–3 meals per day
Utilities
Basic housekeeping
Social programming
General supervision
But that’s just the base.
Most residents require additional support as needs change.
Common add-ons include:
$300 – $800 per month
(Bathing, dressing, mobility help)
$500 – $2,000+ per month
Often adds $1,000 – $3,000 per month
$500 – $1,500 per month
$200 – $500 per month
For someone requiring moderate support:
$4,500 – $7,500 per month
For higher levels of care or memory support:
$7,000 – $10,000+ per month
Annually, that becomes:
$54,000 per year (lower end)
$75,000 – $90,000 per year (moderate care)
$100,000 – $120,000+ per year (higher care levels)
And costs typically rise over time.
This isn’t meant to alarm.
It’s meant to inform.
Because once you understand the numbers, you can think strategically.
They move because:
They fall.
They lose lower-body strength.
Stairs become unsafe.
Getting up from a chair becomes difficult.
Chronic pain limits independence.
Balance declines.
The biggest predictor of losing independence isn’t age alone.
It’s loss of muscle mass and functional strength.
After age 50, adults naturally lose 1–2% of muscle per year — unless they intentionally train to preserve it.
That loss compounds.
But here’s the empowering part:
Muscle is trainable at any age.
Lifespan is how long you live.
Healthspan is how long you live independently.
You cannot stop time.
But you can influence strength, balance, and mobility.
And those are directly tied to whether someone can safely remain in their home.
While no exercise program can guarantee avoiding assisted living, maintaining strength and balance is one of the strongest predictors of functional independence in later decades.
Let’s use conservative math.
If assisted living averages:
$60,000 per year (low–moderate care)
$80,000 per year (mid-range)
$100,000+ per year (higher care)
Then delaying the need for assisted living by:
$120,000 – $200,000 preserved
$180,000 – $300,000 preserved
$300,000 – $500,000+ preserved
$600,000 – $1,000,000+ preserved
This isn’t about fear.
It’s about planning.
Even a short delay meaningfully changes long-term financial outcomes.
At Between The Bumpers, structured personal training twice per week costs:
$90 per session
2 sessions/week = $180/week
≈ $720 per month
≈ $8,640 per year
Over five years:
≈ $43,200 invested in strength, balance, and mobility.
Compare that to one year of assisted living at $75,000–$90,000.
The numbers speak for themselves.
But more importantly — so does independence.
Based on aging research trends:
Beginning structured strength training at 55–60 may delay functional decline 5–10 years.
Starting at 60–70 may delay decline 3–8 years.
Starting at 70+ still improves balance and strength, potentially delaying decline 1–5 years.
The earlier someone builds strength, the more protection they build into later decades.
This isn’t about lifting heavy weights recklessly.
It’s about:
Leg strength
Core stability
Balance
Grip strength
Joint integrity
Safe, progressive programming
It’s structured.
It’s supervised.
And it’s designed specifically for real life.
If you’re researching assisted living in Ottawa for a parent, consider this:
Sometimes the most cost-effective intervention isn’t a facility.
It’s structured strength training.
Helping a parent maintain mobility and balance may:
Reduce fall risk
Preserve independence longer
Delay transitions to higher-care environments
Improve quality of life immediately
You’re not just buying workouts.
You’re buying time.
Many families say they want to “age in place.”
But aging in place isn’t a wish.
It’s a physical capacity.
You need:
The strength to stand up independently.
The balance to navigate stairs.
The endurance to carry groceries.
The stability to prevent falls.
Those qualities don’t stay by accident.
They stay by design.
Future you will thank you for starting earlier rather than later.
We’ve created a simple Assisted Living Delay Calculator that compares:
Assisted living costs at different care levels
Personal training investment
Estimated years of delay
Potential financial difference
It’s not medical or financial advice.
It’s perspective.
If you’re 55–75 and want to protect your independence — or if you’re supporting a parent who does — the best time to build strength is now.
👉 Book a No-Sweat Intro and let’s build a plan that supports real life.
Because this isn’t about avoiding aging.
It’s about staying strong enough to live on your terms.
And that’s an investment worth making.
HOURS OF OPERATION
Mon-Fri: 6am - 7pm
Sat: 9am - 11am
Sun: Closed
QUESTIONS?
Between The Bumpers Fitness
6511 Fernbank Road
Stittsville, ON K2S1B6
(613) 801-8684
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