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Members training together on the floor at Between The Bumpers
Members · Every login in one place

Book, pay, train. Three apps, nothing to hunt for.

Zen Planner for classes and billing, Jane for physio and athletic therapy, and BTB Workouts for today's class. Save this page and you never have to search for a link again.

Book a classToday’s workout
Your apps

What each one is for, and where to get it.

ZP
Classes, billing, agreements

Zen Planner

  • Book and cancel classes
  • Update your card and billing details
  • Sign membership agreements and waivers
  • See your attendance and membership
Member loginClass schedule
iPhone appAndroid app
J
Physio and athletic therapy

Jane

  • Book, reschedule or cancel appointments with Megan or Taylor
  • Pay for visits and download receipts
  • Fill in intake forms before you arrive
Open JaneBook an appointment
iPhone app (Jane for Clients)Android app
WOD
Group classes

BTB Workouts

  • Today’s Strength or Engine workout, the same one on the gym TV
  • Check it before class or log it after
  • Works on any phone, no login and nothing to install
Open today’s workout

Add it to your home screen once and it behaves like an app. How-to below.

PT
Personal training and rehab clients

Your BTB program

  • Your written program, session by session, with the exercise videos
  • Log your results and see the trend
  • Physio and athletic therapy home programs live here too
Open my program

You sign in with your email: enter it and tap the link we send. No password to remember.

Quick links

The things members ask for most.

Class scheduleThis week’s Strength and Engine times. Book from here.Open → Member loginBilling, card on file, agreements, attendance.Sign in → Put my membership on holdTravel, injury, a busy month. Holds run 15 to 90 days.Request a hold → Cancel my membershipWe would rather talk first, but the form is here if you need it.Request a cancellation → Bring a friendA free session for someone you train with. Send them the link.See how it works → BTB apparelShirts, hoodies and hats in the online store.Shop →
Save it to your phone

Make the workouts page an app in ten seconds.

Open workoutsbtb.netlify.app in your phone’s browser, then:

iPhone (Safari)Tap the Share button at the bottom of the screen (the square with the arrow), scroll down and tap Add to Home Screen, then Add. It shows up on your home screen like any other app.
Android (Chrome)Tap the three dots at the top right, tap Add to Home screen (or Install app), then Add.
Common questions

Quick answers.

How do I update my billing information?

Sign in to Zen Planner, open your profile and update the card on file. It applies to personal training, group classes and any other membership. Physio and athletic therapy are paid through Jane at each visit.

How do I put my membership on hold, or cancel?

Use the hold form or the cancellation form. The form checks the dates against your agreement and tells you right away whether the request lands before your next renewal.

I cannot log in to Zen Planner.

Use the email you signed up with and the Forgot password link on the login page. If you never set a password, the link sends you one. Still stuck? Call or text (613) 801-8684 and we will sort it while you wait.

Where did TrueCoach go?

We retired it. Personal training and rehab programs now live in your BTB program page above, with exercise videos and a simpler way to log results. If you want anything from your old TrueCoach history, ask your coach and we will dig it out.

Is the workouts page the same as the gym TV?

Yes. It reads from the same source as the Box TV on the wall, so what you see on your phone is what the coach runs in class.

Need a human?

Call or text and a real person answers, usually within the hour during opening times.

Call (613) 801-8684Send a message