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QUESTIONS?
FREQUENTLY ASKED QUESTIONS
Click here to update your billing information for (Personal Training, Group Classes, or any fitness based membership).
Per your agreement, you can pause your recurring bi-weekly membership for any reason, 1x per calendar year for group class memberships, and multiple times per year for personal training and semi-private training memberships.
Submit hold requests at least five (3) business days before your next renewal.
Late requests may process after the upcoming renewal.
All membership fees are non-refundable.
Holds can range from 15 to 90 days.
After your selected hold period, your membership will automatically resume with regular payments.
For membership cancellations during the hold or reactivations afterward, standard terms in your agreement, including potential rate changes, apply.
Yes, you have the flexibility to cancel your membership. Please refer to our Membership Agreement for specific details on cancellation policies and any associated fees. Our goal is to accommodate your needs while ensuring the best fitness experience for you.
-Cancellations require a 14-day notice.
-If you request a cancellation today, the effective date will be 14 days from now.
-If you submit a cancellation beyond the 14-day notice period, it will take effect on the day of your request.
-If your cancellation falls within an active billing cycle (e.g., you set your cancellation on March 5th and your billing period is from March 1st-14th), you'll still have gym access until the end of that cycle, which in this example would be March 14th.
1. Download SugarWOD App
Go to the App Store (iPhone) or Google Play Store (Android).
Search for SugarWOD and download the free app.
2. Join Our Gym:
- Once logged in, select Find Your Gym.
- Search for Between The Bumpers
- Request to join; enter the gym access code (BTBSW).
This guide explains how to use the new features in the Zen Planner app to sync your personal training and one-on-one appointments with your personal calendar.
Got a technical question on your membership, billing, calendars, etc... we've got answers
Limited practice times. Injuries piling up mid-season. A team that takes a few weeks to “click.” Sound familiar?
That’s why smart coaches and team leaders are turning to dryland training. Whether you're on the ice, turf, or court—what happens off the surface can be the difference between a team that just shows up… and one that dominates.
Here’s how dryland can make a serious difference this fall:
Dryland training builds the physical foundation your athletes need to perform at their peak. Our sessions are designed to improve sport-specific strength, explosive speed, conditioning, and movement quality. This means faster skaters, stronger hits, quicker pivots, and better control—without overloading your regular practice time. When the season starts, your team hits the ground running, not catching up.
Injuries can derail a season. Our dryland programming emphasizes mobility, joint stability, and proper movement patterns to bulletproof athletes before problems occur. But when injuries do happen, we’ve got your back—literally. Our in-house physiotherapist is ready to assess and treat your athletes quickly, keeping minor setbacks from becoming major ones. With direct access to care, your players get back in action faster and more confidently.
The best teams don’t just train together—they bond. Dryland provides a unique environment where athletes from different lines or positions can connect, communicate, and grow. Through shared effort and team challenges, players develop mental toughness and trust in each other. It’s not just about reps—it’s about relationships. And that translates directly into better chemistry on game day.
Ice, turf, and court bookings are expensive—and tough to get in the fall. Dryland lets you extend your team’s training time without needing more facility rentals. You’ll get structured, coach-led sessions that complement your sport-specific practices and give your team more opportunities to improve, recover, and prepare—without breaking your budget or overloading your schedule.
Whether you’ve got a full team or just a few athletes looking to improve, now’s the time to act. Fill out the form below to receive an estimate for your specific team, goals, and budget!
👉 Click Here to Get A FREE Estimate Today!
Your team deserves every edge. Let’s make this your strongest season yet.
We work with:
Minor Hockey Teams, OHL Draft Prospects, and NCAA Hockey Players
Ringette teams
Soccer teams
Dragon oat team
Master's 65+ year old athletes
Corporate fitness programs
Football Teams
Volleyball and basketball teams
High school and club athletes
Located on the edge of Stittsville
Our facility is easily accessible for teams from Stittsville, Kanata, Richmond, Carleton Place and the greater Ottawa valley.
ABOUT US
We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.
HOURS OF OPERATION
Mon-Fri: 6am - 7pm
Sat: 9am - 11am
Sun: Closed
QUESTIONS?
Between The Bumpers Fitness
6511 Fernbank Road
Stittsville, ON K2S1B6
(613) 801-8684
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