Click here to update your billing information for (Personal Training, Group Classes, or any fitness based membership).

Per your agreement, you can pause your recurring bi-weekly membership for any reason, 1x per calendar year for group class memberships, and multiple times per year for personal training and semi-private training memberships.

Submit hold requests at least five (3) business days before your next renewal.

Late requests may process after the upcoming renewal.

All membership fees are non-refundable.

Holds can range from 15 to 90 days.

After your selected hold period, your membership will automatically resume with regular payments.

For membership cancellations during the hold or reactivations afterward, standard terms in your agreement, including potential rate changes, apply.

Click here to process a membership hold request.

Yes, you have the flexibility to cancel your membership. Please refer to our Membership Agreement for specific details on cancellation policies and any associated fees. Our goal is to accommodate your needs while ensuring the best fitness experience for you.

-Cancellations require a 14-day notice.

-If you request a cancellation today, the effective date will be 14 days from now.

-If you submit a cancellation beyond the 14-day notice period, it will take effect on the day of your request.

-If your cancellation falls within an active billing cycle (e.g., you set your cancellation on March 5th and your billing period is from March 1st-14th), you'll still have gym access until the end of that cycle, which in this example would be March 14th.

To submit a membership cancellation request click here.

1. Download SugarWOD App

Go to the App Store (iPhone) or Google Play Store (Android).

Search for SugarWOD and download the free app.

2. Join Our Gym:

- Once logged in, select Find Your Gym.

- Search for Between The Bumpers

- Request to join; enter the gym access code (BTBSW).

This guide explains how to use the new features in the Zen Planner app to sync your personal training and one-on-one appointments with your personal calendar.