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QUESTIONS?
FREQUENTLY ASKED QUESTIONS
Can I pay weekly, biweekly or monthly?
All memberships are run on a bi-weekly payment schedule unless otherwise outlined in the membership agreement.
Per your agreement, you can pause your recurring bi-weekly membership for any reason, 1x per calendar year.
Submit hold requests at least five (3) business days before your next renewal.
Late requests may process after the upcoming renewal.
All membership fees are non-refundable.
Holds can range from 15 to 90 days.
After your selected hold period, your membership will automatically resume with regular payments.
For membership cancellations during the hold or reactivations afterward, standard terms in your agreement, including potential rate changes, apply.
Yes, you have the flexibility to cancel your membership. Please refer to our Membership Agreement for specific details on cancellation policies and any associated fees. Our goal is to accommodate your needs while ensuring the best fitness experience for you.
-Cancellations require a 14-day notice.
-If you request a cancellation today, the effective date will be 14 days from now.
-If you submit a cancellation beyond the 14-day notice period, it will take effect on the day of your request.
-If your cancellation falls within an active billing cycle (e.g., you set your cancellation on March 5th and your billing period is from March 1st-14th), you'll still have gym access until the end of that cycle, which in this example would be March 14th.
Yes, we offer a free trial class to anyone who wants to try ExpressFit 45 Class (18yo+) for the first time, or our teens class. Simply complete the Free Trial class form and book in a time to come in for your first class. After you have attended your free class we encourage you to become part of the community so you can make the most of what our gym has to offer.
Our facility is equipped with functional fitness equipment, dedicated spaces for group classes, and well-appointed changing rooms. We also have a running track behind the gym, a treatment room for our healthcare practitioners, showers, and a comfortable lounge area for relaxation and socializing. Our priority is to create an environment that supports your fitness journey holistically.
Got a technical question on your membership, billing, calendars, etc... we've got answers
Okay today we are talking all about shoulder health and getting the most out of your shoulders. Today’s video features world renowned physiotherapist Dr.Kelly Starrett, enjoy!
So if you ever come to class with sore shoulders, or maybe you find that specific exercises cause you shoulder pain. Then give this routinbe you just want to improve your range of motion. Then this video is for you!
ABOUT US
We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.
HOURS OF OPERATION
Mon-Fri: 6am - 7pm
Sat: 9am - 11am
Sun: Closed
QUESTIONS?
Between The Bumpers Fitness
6511 Fernbank Road
Stittsville, ON K2S1B6
(613) 801-8684
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