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QUESTIONS?
FREQUENTLY ASKED QUESTIONS
Can I pay weekly, biweekly or monthly?
All memberships are run on a bi-weekly payment schedule unless otherwise outlined in the membership agreement.
Per your agreement, you can pause your recurring bi-weekly membership for any reason, 1x per calendar year.
Submit hold requests at least five (3) business days before your next renewal.
Late requests may process after the upcoming renewal.
All membership fees are non-refundable.
Holds can range from 15 to 90 days.
After your selected hold period, your membership will automatically resume with regular payments.
For membership cancellations during the hold or reactivations afterward, standard terms in your agreement, including potential rate changes, apply.
Yes, you have the flexibility to cancel your membership. Please refer to our Membership Agreement for specific details on cancellation policies and any associated fees. Our goal is to accommodate your needs while ensuring the best fitness experience for you.
-Cancellations require a 14-day notice.
-If you request a cancellation today, the effective date will be 14 days from now.
-If you submit a cancellation beyond the 14-day notice period, it will take effect on the day of your request.
-If your cancellation falls within an active billing cycle (e.g., you set your cancellation on March 5th and your billing period is from March 1st-14th), you'll still have gym access until the end of that cycle, which in this example would be March 14th.
Yes, we offer a free trial class to anyone who wants to try ExpressFit 45 Class (18yo+) for the first time, or our teens class. Simply complete the Free Trial class form and book in a time to come in for your first class. After you have attended your free class we encourage you to become part of the community so you can make the most of what our gym has to offer.
Our facility is equipped with functional fitness equipment, dedicated spaces for group classes, and well-appointed changing rooms. We also have a running track behind the gym, a treatment room for our healthcare practitioners, showers, and a comfortable lounge area for relaxation and socializing. Our priority is to create an environment that supports your fitness journey holistically.
Got a technical question on your membership, billing, calendars, etc... we've got answers
MOVING WELL
You may notice that at BTB we put an additional emphasis on moving well. While some fitness classes may just have you go through the movements, we at Between The Bumpers believe in a certain standard that we work to uphold all our members to.
So while you might not be there yet, we want all of our members squatting below parallel, we want all of our members reaching full extension with weights overhead, and we want all of our members bending over with proper form.
You constantly hear us talk about ROM (range of motion) in class. Your range of motion is the precursor to elite fitness. In order to fully optimize your fitness you will need to make mobility, stretching, and range of motion a part of your everyday life.
If you’re strong and powerful, but tight with limited range of motion, its kind of like putting a Ferrari engine in a Honda Civic frame. You’ll have lots of horse power, but its only a matter of time until you run into some issues with your frame.
By increasing your range of motion and performing all exercises through that full range of motion you will find that you quickly optimize your positions. You will also find that you have a reduction in pain, your strength will increase, and you'll become more explosive and powerful. Because you will be able to get into better positions, your strength will improve dramatically, in contrast to if you were to stay stiff, tight, and moving through small ranges of motion.
Before you can lift heavy weights and move at high speeds however, you must prioritize moving through deep ranges of motion and moving well. We always want to move well, and move through full range of motion before we think about increasing the weight on any exercises, or increasing the speed on any movements. This is a non-negotiable, and will lead to you having a healthy, long, and more successful fitness career. You cannot skip this step! Remember ‘built not bought’ one of our gym’s immutable laws!
You can’t just buy your way past these checkpoints. To get the most out of your fitness you are going to need to start with mastering the basics before you add on the rest. Otherwise, it's like building a house by starting with the framing, sure it might go up quickly, but without a foundation it’s not going to last very long.
While improving your range of motion is a journey, and not not an outcome, here are few tips to take home:
Pick one or two problem areas before each class; and spend 2:00 minimum holding a deep stretch to improve the range of motion in that area. It takes a minimum 2:00 Minutes for the body to relax and the muscles to lengthen.
Always stretch after class! This is the prime time to improve your mobility. You’re already at the gym, so take the 2:00-5:00 to do the assigned mobility work that the coach prescribes you after class, it will help you immensely.
If you are really having difficulty with your range of motion and muscle stiffness, you can book a one-on-one session with one of our coaches, or have our coaches design a customized Mobility Program to help you unlock your potential!
ABOUT US
We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.
HOURS OF OPERATION
Mon-Fri: 6am - 7pm
Sat: 9am - 11am
Sun: Closed
QUESTIONS?
Between The Bumpers Fitness
6511 Fernbank Road
Stittsville, ON K2S1B6
(613) 801-8684
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