(613) 601-8684

Open hours: M-F 6am-7pm, Sat 9am-11am

Members Logins

Software & Applications Used At BTB Fitness

Our Softwares

Zenplanner

  • Book Classes

  • Update Billing Info

  • Sign Waivers

  • Sign Membership Agreements

SugArWOD

  • Book Classes

  • Log Class Workouts

  • View Class Workout

TrueCoach

  • View Personal Training Workouts

  • View Semi-Private Workouts

  • Online Workouts

JAneAPP

  • Book Physio or Massage Workout

  • Pay Physio or Massage Bills

QUESTIONS?

FREQUENTLY ASKED QUESTIONS

Can I pay weekly, biweekly or monthly?

All memberships are run on a bi-weekly payment schedule unless otherwise outlined in the membership agreement.

Can I put my membership on hold if I can't make it and for how long?

Per your agreement, you can pause your recurring bi-weekly membership for any reason, 1x per calendar year.

Submit hold requests at least five (3) business days before your next renewal.

Late requests may process after the upcoming renewal.

All membership fees are non-refundable.

Holds can range from 15 to 90 days.

After your selected hold period, your membership will automatically resume with regular payments.

For membership cancellations during the hold or reactivations afterward, standard terms in your agreement, including potential rate changes, apply.

Click here to process a membership hold request.

Can I cancel my membership at any time?

Yes, you have the flexibility to cancel your membership. Please refer to our Membership Agreement for specific details on cancellation policies and any associated fees. Our goal is to accommodate your needs while ensuring the best fitness experience for you.

-Cancellations require a 14-day notice.

-If you request a cancellation today, the effective date will be 14 days from now.

-If you submit a cancellation beyond the 14-day notice period, it will take effect on the day of your request.

-If your cancellation falls within an active billing cycle (e.g., you set your cancellation on March 5th and your billing period is from March 1st-14th), you'll still have gym access until the end of that cycle, which in this example would be March 14th.

To submit a membership cancellation request click here.

Can I come in to try a class?

Yes, we offer a free trial class to anyone who wants to try ExpressFit 45 Class (18yo+) for the first time, or our teens class. Simply complete the Free Trial class form and book in a time to come in for your first class. After you have attended your free class we encourage you to become part of the community so you can make the most of what our gym has to offer.

What amenities does your facility provide?

Our facility is equipped with functional fitness equipment, dedicated spaces for group classes, and well-appointed changing rooms. We also have a running track behind the gym, a treatment room for our healthcare practitioners, showers, and a comfortable lounge area for relaxation and socializing. Our priority is to create an environment that supports your fitness journey holistically.

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Gym Rules

Gym Etiquette “House Rules”

May 13, 20234 min read

Gym Etiquette “House Rules”

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We do our best to keep the rules to a minimum here at BTB. That being said, do your best to follow the below rules and it will make for a better experience for everyone involved

We ask that all members follow these house rules to help nurture a supportive community.

Finish Workouts Together: We practice the immutable law of In This Together by viewing every workout as a team workout. Meaning if you finish the workout and other people are still, training, leave your equipment out and support them until they finish. Once everyone is complete the workout then we clean up as a group. 

No Headphone Policy: We ask that athletes avoid wearing headphones in the gym at all times. We are a ‘coaching gym’ and you’re noise cancelling headphones make it tough for us to coach you, additionally headphones can be a safety issue, so please avoid headphones and be as present as possible.

Parking: We have limited parking spots at the gym, so please do your best to park in an organized fashion.

Showers: Because we  have limited showers, please be considerate of your time. Please take brief showers to allow for other members to access the facilities as well. 

Dogs: BTB is an animal free gym, with the exception of service animals we ask that you leave your pets at home.

Kids: Kids must remain in the upstairs lounge during classes. It is your responsibility to make sure that your children are not disruptive to the rest of the class. If your baby is in a fixed seat they may join you on the floor. The reason we do not allow kids on the gym floor is because of the risk of injury from dropped weights, swingning Kettlebells, and other equipment risks that can happen in a group setting.

Personal Items: Please leave your gym bags and personal items in the locker rooms/personal vehicles, or at home. We do not have lockers so it is best to leave your valuables in a safe secure place. Further, please bring all your items with you when you leave the gym, no items/shoes are to be stored at the gym overnight.BTB is not responsible for any items left at the gym.

Programs and Training

Classes and Schedule: The gym is open most weekdays from 5:45AM - 7:45PM, with modified hours on weekends. We encourage all athletes to regularly attend classes, and if possible regularly attend the same class time. During class you have a chance to get coaching, and build relationships with other members. We often have the same coach lead the same class time every day. If you are able to train at the same time every day, that coach will get to know you and be able to better help guide your development.

Open Gym: Before participating in open gym, you must complete an open-gym specific  on-ramp & safety session. This is to ensure that you understand the practices, rules, and expectations for open gym. Further, open gym will only be available through sign-in on the members website. 

Membership Policies

Memberships: Our memberships are biweekly and month-to-month, and automatically renew on those time frames, from the date of sign up. We require a credit card or bank account which we can set-up for automatic billing.

Holds: We can place a hold on your membership if you are going to be away for more than 14 days. To have a hold placed on your account use the membership hold form and specify the dates you will be away, at least 3 days before the first day of the hold request. Please note that we only allow 1 membership hold per calendar year. 

Cancellations: If you would like to cancel your membership please fill out our cancellation request form.We require 14-days’ notice for all cancellations.

Signing-In: We require you to sign-in every time you come to the gym. This can be done at the front desk, or through the Zenplanner App. 

Private Training & Semi-Private Training

Cancellations: We require 24 hours notice for all cancellations. If less than 24 hours notice is given the session will be billed.

Communication

EMAIL: [email protected]

PHONE: (613) 801-8684

FACEBOOK: 

Our Public Page is: BETWEEN THE BUMPERS: There we share articles, info about our gym, and other details to the world at large. Not just for members, but for prospective members, and the community at large. 

INSTAGRAM:

@BetweenTheBumpers is where we share awesome photos from around the gym. 

Whichever social media channel you use, tag us, and share our message, it helps to get the word out, and it will also remind us to follow you. 

YOUTUBE:

You betcha, we have a channel (Between The Bumpers) with hundreds of workout videos, cool content, and so much more. 

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ABOUT US

We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.

HOURS OF OPERATION

Mon-Fri: 6am - 7pm

Sat: 9am - 11am

Sun: Closed

QUESTIONS?

Between The Bumpers Fitness
6511 Fernbank Road

Stittsville, ON K2S1B6

(613) 801-8684

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