(613) 801-8684

Open hours: M-F 6am-7pm, Sat 9am-11am

FAQs

BTB Fitness Frequently Asked Questions

Hand Care

Tips For Protecting Your Hands At BTB

January 12, 20221 min read

Tips For Protecting Your Hands At BTB

If you've been training at BTB, you've probably noticed that your hands aren't exactly in hand model condition. It's the price we pay for the work we do! But calluses, hand tears, and bloody hands don't have to be the norm. In fact, with a little bit of effort, you can protect your hands and avoid the hassle of tearing a palm on pull-ups. Here's how:

Use hand grips or tape. When you're working with heavy weights or doing high-rep exercises, it's easy to end up with cuts, scrapes, and blisters. To protect your skin, consider using hand grips or tape to help cushion your hands.

Moisturize regularly. Your hands are exposed to the elements all day long, so it's important to keep them hydrated. Use a moisturizing lotion or balm after every workout to keep your skin soft and supple.

Clean your hands properly. It might seem obvious, but washing your hands regularly can go a long way in preventing infections and keeping your skin healthy. Use warm water and a mild soap to gently clean your hands, and make sure to dry them thoroughly afterwards.

Use lotions or balms with protective ingredients. Some products, like those containing beeswax or petroleum jelly, can help protect your skin from tearing and abrasion.

By following these simple tips, you can keep your hands healthy and strong, no matter how hard you train.

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Membership Holds & Cancellations

Can I Put My Membership On Hold?

Yes, you can place your membership on hold for 14 to 90 days once per year. Please note that this is not a cancellation, and cancellation policies will still apply if you choose to cancel while your membership is on hold.

Are there exceptions to the hold policy for certain memberships?

Yes, for personal training and semi-private training clients, you can place multiple holds per calendar year by giving us a 48-hour notice of your schedule changes. This flexibility is to accommodate the varying needs of our personal training clients.

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Can I cancel my membership at any time?

Yes, you are able to cancel your membership at any point in time with 14-days notice, the filling out of our membership cancellation form, and an exit interview.

When I go to register for a membership it say's I need to sign up for 1 year... is this correct?

While all of our memberships are set at a 1 year term as a default, you will see in the terms and conditions of each membership that you can cancel at any point in time with 14-days notices via our membership cancellation form.

Paying Bills & Updating Credit Cards

How often will I be billed for my membership?

All memberships are billed bi-weekly on the date you signed up. You can choose to pay using credit cards or direct deposits from your bank account.

Where can I find my payment details?

You can find all payment details by logging into your profile on our website. Navigate to "My Profile" and then to "Pay My Bills."

How do I update my Credit Card or Direct Deposit Billing Information

You can find all payment details by logging into your profile on our website. Navigate to "My Profile" and then to "Pay My Bills."

Gym Rules And Etiquette

What do I need to wear at the gym?

  • Clean indoor shoes

  • Water bottle

  • Comfortable exercise clothing

Are there any cleaning protocols

We ask that members at the end of their workout, grab a spray bottle and towel (we supply them) and clean all their equipment at the end of their workouts. Please don't spray the equipment directly, rather spray your towel and wipe down your equipment to minimize rusting.

Is there any open gym hours?

We are predominately a coaching based facility, so we don't offer much in the way of open gym. However we do for an added fee, allow members to add an open gym access pass to their memberships. Send us an email and we can add open gym access to your account toda.

About Gym Programs

What is the On-Ramp

The On-Ramp Program is an introductory course designed to ensure that you can move safely and effectively across a broad range of exercises. It includes 5 one-hour sessions where you will learn the fundamentals of functional fitness, our training philosophy, and the general flow of classes. Depending on your experience some members may or many not be able to bypass some or all of the on-ramp before starting group classes.

What does the Strength & Conditioning Class membership include?

This membership provides access to all of our basic functional fitness group classes. Once you have completed the On-Ramp Program, you can participate in our group fitness classes and ExpressFit 45 classes.

What is the ExpressFit 45 Class?

The ExpressFit 45 Class is a high-intensity, 45-minute group workout session designed for those who want a great workout in less time. This program does not require any onboarding and is suitable for all fitness levels. And the first class is always FREE.

ABOUT US

We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.

HOURS OF OPERATION

Mon-Fri: 6am - 7pm

Sat: 9am - 11am

Sun: Closed

QUESTIONS?

Between The Bumpers Fitness
6511 Fernbank Road

Stittsville, ON K2S1B6

(613) 801-8684

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