FAQs
BTB Fitness Frequently Asked Questions
If you've been training at BTB, you've probably noticed that your hands aren't exactly in hand model condition. It's the price we pay for the work we do! But calluses, hand tears, and bloody hands don't have to be the norm. In fact, with a little bit of effort, you can protect your hands and avoid the hassle of tearing a palm on pull-ups. Here's how:
Use hand grips or tape. When you're working with heavy weights or doing high-rep exercises, it's easy to end up with cuts, scrapes, and blisters. To protect your skin, consider using hand grips or tape to help cushion your hands.
Moisturize regularly. Your hands are exposed to the elements all day long, so it's important to keep them hydrated. Use a moisturizing lotion or balm after every workout to keep your skin soft and supple.
Clean your hands properly. It might seem obvious, but washing your hands regularly can go a long way in preventing infections and keeping your skin healthy. Use warm water and a mild soap to gently clean your hands, and make sure to dry them thoroughly afterwards.
Use lotions or balms with protective ingredients. Some products, like those containing beeswax or petroleum jelly, can help protect your skin from tearing and abrasion.
By following these simple tips, you can keep your hands healthy and strong, no matter how hard you train.
Membership Holds & Cancellations
Yes, you can place your membership on hold for 14 to 90 days once per year. Please note that this is not a cancellation, and cancellation policies will still apply if you choose to cancel while your membership is on hold.
Yes, for personal training and semi-private training clients, you can place multiple holds per calendar year by giving us a 48-hour notice of your schedule changes. This flexibility is to accommodate the varying needs of our personal training clients.
Yes, you are able to cancel your membership at any point in time with 14-days notice, the filling out of our membership cancellation form, and an exit interview.
While all of our memberships are set at a 1 year term as a default, you will see in the terms and conditions of each membership that you can cancel at any point in time with 14-days notices via our membership cancellation form.
Paying Bills & Updating Credit Cards
All memberships are billed bi-weekly on the date you signed up. You can choose to pay using credit cards or direct deposits from your bank account.
You can find all payment details by logging into your profile on our website. Navigate to "My Profile" and then to "Pay My Bills."
You can find all payment details by logging into your profile on our website. Navigate to "My Profile" and then to "Pay My Bills."
Gym Rules And Etiquette
Clean indoor shoes
Water bottle
Comfortable exercise clothing
We ask that members at the end of their workout, grab a spray bottle and towel (we supply them) and clean all their equipment at the end of their workouts. Please don't spray the equipment directly, rather spray your towel and wipe down your equipment to minimize rusting.
We are predominately a coaching based facility, so we don't offer much in the way of open gym. However we do for an added fee, allow members to add an open gym access pass to their memberships. Send us an email and we can add open gym access to your account toda.
About Gym Programs
The On-Ramp Program is an introductory course designed to ensure that you can move safely and effectively across a broad range of exercises. It includes 5 one-hour sessions where you will learn the fundamentals of functional fitness, our training philosophy, and the general flow of classes. Depending on your experience some members may or many not be able to bypass some or all of the on-ramp before starting group classes.
This membership provides access to all of our basic functional fitness group classes. Once you have completed the On-Ramp Program, you can participate in our group fitness classes and ExpressFit 45 classes.
The ExpressFit 45 Class is a high-intensity, 45-minute group workout session designed for those who want a great workout in less time. This program does not require any onboarding and is suitable for all fitness levels. And the first class is always FREE.
ABOUT US
We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.
HOURS OF OPERATION
Mon-Fri: 6am - 7pm
Sat: 9am - 11am
Sun: Closed
QUESTIONS?
Between The Bumpers Fitness
6511 Fernbank Road
Stittsville, ON K2S1B6
(613) 801-8684
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