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See Our Referral Program
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Zenplanner
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SugArWOD
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View & Log Personal Training Workouts
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Book Physio or Massage Sessions
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QUESTIONS?
FREQUENTLY ASKED QUESTIONS
How Do I Update Or Change My Billing Information?
Click here to update your billing information for (Personal Training, Group Classes, or any fitness based membership).
How Do I Place My Membership On Hold Or Cancel It?
Per your agreement, you can pause your recurring bi-weekly membership for any reason, 1x per calendar year for group class memberships, and multiple times per year for personal training and semi-private training memberships.
Submit hold requests at least five (3) business days before your next renewal.
Late requests may process after the upcoming renewal.
All membership fees are non-refundable.
Holds can range from 15 to 90 days.
After your selected hold period, your membership will automatically resume with regular payments.
For membership cancellations during the hold or reactivations afterward, standard terms in your agreement, including potential rate changes, apply.
Can I Cancel My Membership At Any Time?
Yes, you have the flexibility to cancel your membership. Please refer to our Membership Agreement for specific details on cancellation policies and any associated fees. Our goal is to accommodate your needs while ensuring the best fitness experience for you.
-Cancellations require a 14-day notice.
-If you request a cancellation today, the effective date will be 14 days from now.
-If you submit a cancellation beyond the 14-day notice period, it will take effect on the day of your request.
-If your cancellation falls within an active billing cycle (e.g., you set your cancellation on March 5th and your billing period is from March 1st-14th), you'll still have gym access until the end of that cycle, which in this example would be March 14th.
I Am Having Trouble Getting Into SugarWOD?
1. Download SugarWOD App
Go to the App Store (iPhone) or Google Play Store (Android).
Search for SugarWOD and download the free app.
2. Join Our Gym:
- Once logged in, select Find Your Gym.
- Search for Between The Bumpers
- Request to join; enter the gym access code (BTBSW).
How Do I Sync My Appointments With My Google or I-Calendar?
This guide explains how to use the new features in the Zen Planner app to sync your personal training and one-on-one appointments with your personal calendar.
Got a technical question on your membership, billing, calendars, etc... we've got answers
How To Solve Your Technical Problems
The importance of Stepping Out of Your Comfort Zone In Training
The importance of Stepping Out of Your Comfort Zone In Training
We all have our favorites - our favorite movies, our favorite flavors of ice cream, and our favorite old, sweaty t-shirts. But the problem with favourites is that they can keep us in our comfort zone.
Training is no different. No matter what your training experience is, you're going to have certain exercises and movements that you enjoy and others that you avoid like the plague. But the problem with only showing up for the workouts you enjoy and the exercises you're good at is that you limit your growth potential.
Think about it this way: when you become proficient at something, your progress slows. For example, it may take an hour of studying to get a 75% on a test, but to get an 85%+ score, you may need to study for 5+ hours. There is a law of diminishing returns. Your workouts are no different.
So here's the moral of the story: don't just show up for the workouts that you love. Make it your mission to also show up for the workouts that challenge you. It's those workouts that will really change you. And it's the exercises that you don't like that will give you the quickest progress. So, like mom used to say, eat your brussels sprouts, not just your ice cream.
ABOUT US
We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.
HOURS OF OPERATION
Mon-Fri: 6am - 7pm
Sat: 9am - 11am
Sun: Closed
QUESTIONS?
Between The Bumpers Fitness
6511 Fernbank Road
Stittsville, ON K2S1B6
(613) 801-8684
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