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QUESTIONS?
FREQUENTLY ASKED QUESTIONS
Can I pay weekly, biweekly or monthly?
All memberships are run on a bi-weekly payment schedule unless otherwise outlined in the membership agreement.
Per your agreement, you can pause your recurring bi-weekly membership for any reason, 1x per calendar year.
Submit hold requests at least five (3) business days before your next renewal.
Late requests may process after the upcoming renewal.
All membership fees are non-refundable.
Holds can range from 15 to 90 days.
After your selected hold period, your membership will automatically resume with regular payments.
For membership cancellations during the hold or reactivations afterward, standard terms in your agreement, including potential rate changes, apply.
Yes, you have the flexibility to cancel your membership. Please refer to our Membership Agreement for specific details on cancellation policies and any associated fees. Our goal is to accommodate your needs while ensuring the best fitness experience for you.
-Cancellations require a 14-day notice.
-If you request a cancellation today, the effective date will be 14 days from now.
-If you submit a cancellation beyond the 14-day notice period, it will take effect on the day of your request.
-If your cancellation falls within an active billing cycle (e.g., you set your cancellation on March 5th and your billing period is from March 1st-14th), you'll still have gym access until the end of that cycle, which in this example would be March 14th.
Yes, we offer a free trial class to anyone who wants to try ExpressFit 45 Class (18yo+) for the first time, or our teens class. Simply complete the Free Trial class form and book in a time to come in for your first class. After you have attended your free class we encourage you to become part of the community so you can make the most of what our gym has to offer.
Our facility is equipped with functional fitness equipment, dedicated spaces for group classes, and well-appointed changing rooms. We also have a running track behind the gym, a treatment room for our healthcare practitioners, showers, and a comfortable lounge area for relaxation and socializing. Our priority is to create an environment that supports your fitness journey holistically.
Got a technical question on your membership, billing, calendars, etc... we've got answers
Unlocking the Best of Both Worlds: A Guide to Semi-Private Training
If you’ve ever felt like traditional gym culture isn’t your thing or wished for a workout plan that balances personal attention with the camaraderie of group training, you’re not alone. At Between The Bumpers, our Semi-Private Training program was designed to offer just that—a hybrid approach that gives you the focus of personal training with the motivation and energy of a group environment.
Semi-private training bridges the gap between personal and group fitness. With a coach-to-participant ratio of 1:2 to 1:4, you’ll enjoy the personalized attention needed to work on your specific goals while sharing the workout space with others who share your drive. It’s the perfect balance of social interaction and individual focus.
Our Semi-Private Training sessions are structured for effectiveness, progression, and fun:
Warm-Up [5-15 Minutes]
We kick things off with a group warm-up to get your body moving and ready for the workout ahead. Arrive a few minutes early if you’d like to do additional warm-ups.
Individualized Strength Work [10-20 Minutes]
This part of the session is all about focusing on your main priority for the day, tailored to your fitness level and goals.
Accessory Exercises [10-15 Minutes]
Here, we target secondary goals, smaller muscle groups, and movements that complement your main workout.
Cool Down [0-5 Minutes]
If time permits, we’ll wrap up with a quick stretch as a group to help your body recover.
Life happens, and we get it. One of the perks of Semi-Private Training is its flexibility. If you need to reschedule, just give us 24 hours' notice, and we’ll do our best to find a time that works for you.
Our program is based on the principle of progressive overload—gradually increasing the resistance or weight to continually challenge your muscles and boost strength. For example:
Week 1: Start with lighter weights and higher reps (e.g., 3 sets of 8-10 squats).
Week 2: Increase the weight slightly while maintaining good form.
Week 3: Add more weight as your strength improves.
Tracking your progress in the TrueCoach App is key. It helps you stay on top of your goals and see how far you’ve come.
To make the most of your sessions:
Download the TrueCoach App
This is where your personalized workout plan lives. You can also track your progress and communicate with your coach.
Bring Your Device
Use your phone to log weights and follow along during your workout. We even display workouts on a TV screen in the training area for easy access.
This style of training isn’t just about fitness—it’s about community, support, and results. You’ll build strength, confidence, and relationships while working toward your goals in a supportive, non-intimidating environment.
Join us for a No Sweat Intro—a relaxed, pressure-free consultation where we’ll chat about your goals and see if Semi-Private Training is right for you.
Book your spot today and experience a training program that’s as unique as you are!
ABOUT US
We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.
HOURS OF OPERATION
Mon-Fri: 6am - 7pm
Sat: 9am - 11am
Sun: Closed
QUESTIONS?
Between The Bumpers Fitness
6511 Fernbank Road
Stittsville, ON K2S1B6
(613) 801-8684
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