FAQs
BTB Fitness Frequently Asked Questions


Starting a fitness routine is hard.
Sticking with it long enough to see results is even harder — especially when you’re doing it alone.
Research shows that people are far more likely to drop out of a fitness program when training solo, while those who work out with a friend are dramatically more consistent. That’s because social support and accountability remove two of the biggest barriers to long-term success: motivation and follow-through.
For busy adults balancing work, family, and stress, training with someone else can be the difference between falling off track and building a habit that lasts.
When you plan workouts on your own, it’s easy for them to slide down the priority list. When someone else is involved, showing up becomes a commitment — not just a hope.
Working out with a friend creates:
External accountability
Fewer skipped sessions
Greater follow-through on goals
Knowing someone is expecting you makes it easier to stay consistent, even on low-energy days.
Exercising with another person often leads to better effort — without it feeling competitive or stressful. You’re more likely to:
Finish the workout
Push a little harder
Stay focused instead of rushing through
A training partner can raise your effort level simply by being there, helping you get more out of the same amount of time.
One of the biggest reasons people lose momentum is a lack of clear progress. Accountability helps shift fitness from “just getting sweaty” to working toward meaningful benchmarks.
That might include:
Strength improvements
Better movement quality
Consistent attendance
Feeling stronger and more energetic in daily life
Having someone alongside you makes progress easier to notice — and easier to celebrate.
Whether it’s learning a new exercise or returning to fitness after time away, training with someone else makes unfamiliar situations feel safer.
A friend provides:
Confidence
Encouragement
Support when things feel uncomfortable
That sense of shared experience often removes the mental barriers that stop people from starting in the first place.
The more enjoyable something feels, the more likely you are to keep doing it.
Training with a friend or family member adds:
Connection
Routine
A positive association with exercise
When workouts become something you look forward to — instead of something you dread — consistency happens naturally.
Health guidelines recommend at least 150 minutes of physical activity per week, but information alone doesn’t create habits. Accountability does.
Whether it comes from a workout partner, structured programming, or professional guidance, the common thread is support — you don’t have to rely on motivation alone.
If you’ve been thinking about getting back into a routine, starting with someone else can make all the difference.
This January, BTB is offering a referral-based Accountability Program for people who want to start strong — together.
New members: Join with a friend and get 50% off your first 4 weeks
Current members: Refer a friend and receive 50% off your next 4 weeks (and bonus — multiple referrals mean multiple months of discounts)
👉 If you’re curious, reach out to us or book a No-Sweat Intro and see if it’s a fit.
Membership Holds & Cancellations
Group Class Memberships:
Yes, you can place your membership on hold for 14 to 90 days once per year. Please note that this is not a cancellation, and cancellation policies will still apply if you choose to cancel while your membership is on hold.
For Semi-Private Training & Personal Training:
You are given ultimate flexibility, with the ability to cancel, and move all sessions with 48 hours notice free of charge, by simply sending us an email to [email protected] or letting your coach know 48 hours prior to your appointment time.
Yes, for personal training and semi-private training clients, you can place multiple holds per calendar year by giving us a 48-hour notice of your schedule changes. This flexibility is to accommodate the varying needs of our personal training clients.
Yes, you are able to cancel your membership at any point in time with 14-days notice, by filling out of our membership cancellation form, and completing an exit interview, to sign your membership cancellation clause.
While all of our memberships are set at a 1 year term as a default, you will see in the terms and conditions of each membership that you can cancel at any point in time with 14-days notices via our membership cancellation form.
Paying Bills & Updating Credit Cards
All memberships are billed bi-weekly on the date you signed up. You can choose to pay using credit cards or direct deposits from your bank account.
You can find all payment details by logging into your profile on our website. Navigate to "My Profile" and then to "Pay My Bills."
You can find all payment details by logging into your profile on our website. Navigate to "My Profile" and then to "Pay My Bills." If you are still having issues with updating your billing information, check out our blog post here for all the steps.
Gym Rules And Etiquette
Clean indoor shoes
Water bottle
Comfortable exercise clothing
We ask that members at the end of their workout, grab a spray bottle and towel (we supply them) and clean all their equipment at the end of their workouts. Please don't spray the equipment directly, rather spray your towel and wipe down your equipment to minimize rusting.
We are predominately a coaching based facility, so we don't offer much in the way of open gym. However we do for an added fee, allow members to add an open gym access pass to their memberships. Send us an email and we can add open gym access to your account today.
About Gym Programs
The On-Ramp Program is an introductory course designed to ensure that you can move safely and effectively across a broad range of exercises. It includes 5 one-hour sessions where you will learn the fundamentals of functional fitness, our training philosophy, and the general flow of classes. Depending on your experience some members may or many not be able to bypass some or all of the on-ramp before starting group classes. The On-Ramp program is only recommended for individuals looking to join our Cross-Training Classes on Tuesdays & Thursdays.
This membership provides access to all of our basic functional fitness group classes. Once you have completed the On-Ramp Program, you can participate in our group fitness classes and ExpressFit 45 classes. If you would like to learn more about all our prices and membership options please fill out the form attached here!
The ExpressFit 45 Class is a high-intensity, 45-minute group workout session designed for those who want a great workout in less time. This program does not require any onboarding and is suitable for all fitness levels. And the first class is always FREE.
ABOUT US
We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.
HOURS OF OPERATION
Mon-Fri: 6am - 7pm
Sat: 9am - 11am
Sun: Closed
QUESTIONS?
Between The Bumpers Fitness
6511 Fernbank Road
Stittsville, ON K2S1B6
(613) 801-8684
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