FAQs
BTB Fitness Frequently Asked Questions

Let’s keep it real for a second.
Fitness culture loves to tell us that progress only comes from doing more:
More weight.
More sessions.
More sweat.
More grind.
Like going harder and longer is some kind of badge of honour.
But here’s the truth we see every day at BTB:
More isn’t better. Better is better.
We’ve all seen how the “full-send, every day” mindset plays out.
At first, it feels great. You ride that early momentum, push nonstop, stack workouts back-to-back. But then something gives.
An ache turns into an injury.
Motivation dips.
Life gets busy.
And suddenly fitness feels like another stressor instead of the thing that’s supposed to support your life.
That’s not what we’re here for.
At Between The Bumpers, we believe fitness should fit your real life — not take it over. No chaos. No ego. No guessing. Just clear, guided training that helps you get stronger, move better, and feel more capable outside the gym.
When training turns into an all-or-nothing game, consistency is usually the first thing to go.
Pushing hard every day without enough recovery doesn’t build long-term strength — it breaks it down. We see it all the time: people who want to be consistent, but feel stuck in cycles of overdoing it, backing off completely, and starting over again.
That’s why we coach smarter training:
Different loads
Different intensities
Different paces
Built-in recovery and mobility
Permission to scale on low-energy days
Some days are meant to be pushed — and we love those days.
Other days are about showing up, moving well, and leaving feeling better than when you walked in.
That balance is what keeps people training for years, not weeks.
Consistency doesn’t mean perfection.
It doesn’t mean crushing every workout.
It doesn’t mean never missing a session.
It doesn’t mean being “on” all the time.
Consistency means showing up — even when energy is low.
It means trusting the plan instead of forcing your own.
It means playing the long game.
That’s the mindset behind the Committed Club.
One of our gym Immutable Laws is "Be Consistent, Not Heroic" While we believe this message transcends the gym, the gym is a great training grounds to practice this essential life skill.
The Committed Club isn’t about doing the most — it’s about doing enough, consistently.
Thirteen workouts a month works out to about three times per week. That’s a sweet spot for busy professionals, parents, and people juggling work stress, family schedules, and real life.
It’s frequent enough to make real progress.
It’s flexible enough to be sustainable.
And it leaves room for recovery, sleep, and everything else that matters.
But more importantly…
A Committed Club athlete isn’t someone who never misses.
It’s someone who:
Trains smart, not reckless
Scales when needed without guilt
Shows up on high-energy and low-energy days
Trusts the process instead of chasing extremes
Plays the long game with their health and strength
If hitting 13 workouts feels easy — amazing. We’ll celebrate you.
If it feels just out of reach — that’s not a failure. That’s a signal for us to help.
Because at BTB, struggling to stay consistent doesn’t mean you need more discipline — it usually means you need a better plan.
This is for people who want:
Fewer aches after long days at work or weekends of yard work
More energy for kids, careers, and life outside the gym
Strength that actually carries over into real life
A place where they don’t have to figure it out alone
It’s not about bragging rights.
It’s about building a habit that lasts.
If you’re already training like a Committed Club athlete — keep going. We see you.
If consistency feels tough right now, let’s talk. Grab a coach after class and we’ll help you plan your month in a way that actually fits your life.
You don’t need to do more.
You just need to do better — consistently.
We’ll handle the plan. You just show up.
— Your Coaches
Membership Holds & Cancellations
Group Class Memberships:
Yes, you can place your membership on hold for 14 to 90 days once per year. Please note that this is not a cancellation, and cancellation policies will still apply if you choose to cancel while your membership is on hold.
For Semi-Private Training & Personal Training:
You are given ultimate flexibility, with the ability to cancel, and move all sessions with 48 hours notice free of charge, by simply sending us an email to [email protected] or letting your coach know 48 hours prior to your appointment time.
Yes, for personal training and semi-private training clients, you can place multiple holds per calendar year by giving us a 48-hour notice of your schedule changes. This flexibility is to accommodate the varying needs of our personal training clients.
Yes, you are able to cancel your membership at any point in time with 14-days notice, by filling out of our membership cancellation form, and completing an exit interview, to sign your membership cancellation clause.
While all of our memberships are set at a 1 year term as a default, you will see in the terms and conditions of each membership that you can cancel at any point in time with 14-days notices via our membership cancellation form.
Paying Bills & Updating Credit Cards
All memberships are billed bi-weekly on the date you signed up. You can choose to pay using credit cards or direct deposits from your bank account.
You can find all payment details by logging into your profile on our website. Navigate to "My Profile" and then to "Pay My Bills."
You can find all payment details by logging into your profile on our website. Navigate to "My Profile" and then to "Pay My Bills." If you are still having issues with updating your billing information, check out our blog post here for all the steps.
Gym Rules And Etiquette
Clean indoor shoes
Water bottle
Comfortable exercise clothing
We ask that members at the end of their workout, grab a spray bottle and towel (we supply them) and clean all their equipment at the end of their workouts. Please don't spray the equipment directly, rather spray your towel and wipe down your equipment to minimize rusting.
We are predominately a coaching based facility, so we don't offer much in the way of open gym. However we do for an added fee, allow members to add an open gym access pass to their memberships. Send us an email and we can add open gym access to your account today.
About Gym Programs
The On-Ramp Program is an introductory course designed to ensure that you can move safely and effectively across a broad range of exercises. It includes 5 one-hour sessions where you will learn the fundamentals of functional fitness, our training philosophy, and the general flow of classes. Depending on your experience some members may or many not be able to bypass some or all of the on-ramp before starting group classes. The On-Ramp program is only recommended for individuals looking to join our Cross-Training Classes on Tuesdays & Thursdays.
This membership provides access to all of our basic functional fitness group classes. Once you have completed the On-Ramp Program, you can participate in our group fitness classes and ExpressFit 45 classes. If you would like to learn more about all our prices and membership options please fill out the form attached here!
The ExpressFit 45 Class is a high-intensity, 45-minute group workout session designed for those who want a great workout in less time. This program does not require any onboarding and is suitable for all fitness levels. And the first class is always FREE.
ABOUT US
We're more than just a gym — we're a catalyst for transformation in Stittsville. Embark on a journey to elevate your health and wellness with our expertly designed fitness classes, personalized coaching, and an unwavering commuSocial Iconsnity spirit.
HOURS OF OPERATION
Mon-Fri: 6am - 7pm
Sat: 9am - 11am
Sun: Closed
QUESTIONS?
Between The Bumpers Fitness
6511 Fernbank Road
Stittsville, ON K2S1B6
(613) 801-8684
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